Terms of Use
These Terms of Use ("Terms") govern your access to and use of the ShortsInsights website and related services operated by ShortsInsights B.V. ("ShortsInsights", "we", "us", "our"), including dashboards, charts, and features (together, the "Service").
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Operator details
Legal name (KvK): ShortsInsights
KvK number: 99749203
Email: contact@shortsinsights.com
1) Who the Service is for
1.1 18+ only. You must be at least 18 years old to use the Service.
1.2 Consumer use by default. Unless we explicitly offer or approve business use, the Service is intended for personal, non-commercial use by consumers.
1.3 Business/professional/journalistic use only with permission. If you use the Service on behalf of a company or for commercial, professional, institutional, or journalistic purposes (including use by or for a company, fund, newsroom, website, or paid newsletter), you may do so only if:
- we offer a plan for that purpose; or
- we have agreed with you in writing.
If you want such access, contact us at contact@shortsinsights.com.
1.4 We may suspend or terminate access if we reasonably believe you are under 18 or using the Service in a prohibited way.
2) Definitions
- "Consumer" means a natural person acting for purposes outside their trade, business, craft, or profession.
- "Business User" means any person using the Service on behalf of a business or for commercial/professional purposes.
- "Data" means information displayed through the Service, including aggregated/standardised/visualised net short position disclosures and derived views/metrics.
- "Public Sources" means third-party public sources such as national regulator disclosures (e.g., AFM, BaFin, AMF, CNMV, CONSOB and others).
- "Subscription" means a paid plan that provides access to premium features/content.
- "Content" means the Service interface, design, text, charts, visualisations, and software (excluding third-party content from Public Sources).
3) Scope and purpose
3.1 The Service aggregates, standardises, and visualises information about disclosed net short positions for European-listed securities, based on Public Sources and our processing.
3.2 The Service is provided for informational purposes only.
3.3 No affiliation. ShortsInsights is not affiliated with, endorsed by, or acting on behalf of any regulator, exchange, or issuer.
4) Eligibility and your responsibilities
4.1 You may use the Service only if you can form a legally binding contract, are at least 18 years old, and comply with applicable laws.
4.2 You are responsible for your devices, software, and internet access required to use the Service.
4.3 You must not misuse the Service or interfere with its operation or security.
5) Accounts and security
5.1 Certain features require registration and an account. You must provide accurate information and keep it up to date.
5.2 One account per person. Your account is personal to you. You may not share access, sell, rent, transfer, sublicense, or "resell" your account or login credentials.
5.3 You are responsible for keeping your login credentials confidential and for all activity under your account.
5.4 You must notify us promptly if you suspect unauthorised access or security issues related to your account.
5.5 We may suspend or terminate accounts if we reasonably believe there is misuse, a security risk, account sharing/resale, or a breach of these Terms.
6) Subscriptions, billing, and payments (Stripe)
6.1 Plans and pricing. The Service may offer a Free plan and one or more paid plans (e.g., "Basic"). Current prices and plan features are shown on the Pricing page and/or at checkout.
6.2 EUR incl. VAT (Consumers). Prices shown on the Pricing page are in EUR and include VAT for Consumers, unless explicitly stated otherwise. VAT may be calculated based on your location as required by law.
6.3 Payment processor. Payments are processed by Stripe (or another payment provider we may use). We do not store your full payment card details on our servers. Stripe's terms and policies may apply to Stripe-hosted checkout/billing flows.
6.4 Recurring billing. Subscriptions are billed in advance on a recurring basis (e.g., monthly or yearly) until cancelled.
6.5 Start date. Your Subscription starts when your payment is confirmed (or when access is granted) and runs for the billing period shown at checkout.
6.6 Cancellation. You can cancel your Subscription via the app (e.g., billing portal) or your account settings (if available). Cancellation stops renewal at the end of the current billing period, and you will retain access until then.
6.7 Upgrades mid-cycle. You may upgrade your plan mid-cycle. Upgrades may take effect immediately. Any proration/charges are handled by Stripe where enabled and shown to you in the billing flow.
6.8 Failed payments and grace period. If a payment fails, we may retry collection. If payment is not successfully collected within 7 days, we may suspend paid access until payment is resolved.
6.9 Chargebacks. If you initiate a chargeback or payment dispute, we may suspend access while it is pending.
6.10 Business indicators. If you provide business identifiers (e.g., company details or VAT ID) or otherwise use the Service as a Business User, we may require a business plan and/or separate terms, or refuse service under these consumer Terms.
7) Withdrawal right and refunds (Consumers)
7.1 14-day withdrawal. If you are a Consumer in the EU and purchase a Subscription online, you may withdraw from the purchase within 14 days from the day of purchase, unless a mandatory-law exception applies.
7.2 How to withdraw. To withdraw, email contact@shortsinsights.com within the 14-day period with your account email and a clear statement that you want to withdraw.
7.3 Pro-rata deduction where allowed. If you had access to paid features during the withdrawal period and mandatory law allows it, we may deduct a pro-rata amount for the time you had access and refund the remainder.
7.4 After 14 days. After the withdrawal period, fees are non-refundable, except where mandatory law requires otherwise.
7.5 Business Users. The statutory consumer withdrawal right does not apply to Business Users.
8) Data sources, methodology, and accuracy
8.1 The Data displayed on the Service may be collected, processed, and calculated automatically from Public Sources. We also apply cleaning, normalisation, and mapping (e.g., identifiers, naming conventions, rounding, corporate actions), which may affect outputs.
8.2 While we aim to provide useful information, we do not guarantee that the Data is complete, current, accurate, or error-free.
8.3 Data may be affected by reporting delays, corrections, corporate actions, identifier mapping, rounding, or methodology changes.
8.4 Not the official record. Public Sources remain the authoritative sources. You should verify any information with the relevant regulator before relying on it.
8.5 We may modify sources, calculations, metrics, labels, presentation, or methodology at any time, with or without notice.
8.6 Report errors. If you believe Data is materially incorrect, contact contact@shortsinsights.com with enough detail to locate the issue. We may investigate and may correct/annotate, but we do not guarantee a specific timeline.
9) No investment advice
9.1 The Service does not provide investment advice. Nothing on the Service constitutes investment research, a recommendation, an offer, or a solicitation to buy or sell any security or adopt any investment strategy.
9.2 Any decisions you make based on the Service are solely your responsibility. If you need advice, consult a licensed professional.
10) Intellectual property
10.1 Our rights. All rights, title, and interest in and to the Service (including software, design, trademarks, and visualisations) and our selection/coordination/normalisation and derived outputs are owned by ShortsInsights or its licensors and are protected by intellectual property laws.
10.2 Third-party rights. Public Sources and their underlying disclosures are owned by their respective rights holders. Nothing in these Terms transfers ownership of third-party content to you.
10.3 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service as permitted under Section 1.
11) Restrictions and acceptable use (including no scraping)
11.1 No automated access or extraction. You may not scrape, crawl, spider, probe, or use automated means (including bots, scripts, browser automation, or similar tools) to access the Service or extract Data.
11.2 No bulk copying or redistribution. You may not copy, reproduce, republish, redistribute, sell, sublicense, or make available any substantial portion of the Data or Service, including by creating datasets, mirrors, archives, or competing products.
11.3 No competitive use / model training. You may not use the Service or Data to build or improve a competing product or service, or to train/benchmark machine learning models for that purpose, without our prior written permission.
11.4 No circumvention. You may not bypass or attempt to bypass rate limits, access controls, authentication requirements, paywalls, or other technical restrictions.
11.5 No reverse engineering. You may not reverse engineer, decompile, disassemble, or attempt to derive source code or underlying ideas/algorithms from the Service, except to the extent permitted by mandatory law.
11.6 Fair use / rate limits. We may use technical measures (including rate limiting, bot detection, and access controls) to enforce these restrictions and protect the Service.
12) Limited sharing with attribution
12.1 You may share limited excerpts (e.g., a small screenshot of a chart or a short quote of figures) for non-commercial purposes, provided that you:
- clearly credit "ShortsInsights" as the source near the excerpt;
- do not misrepresent the excerpt as official, regulator-provided, or endorsed; and
- do not remove watermarks or legal notices (if present).
12.2 Commercial or journalistic use requires approval. Any commercial, professional, institutional, or journalistic use of screenshots/quotes (including publishing in articles, newsletters, paid content, or on business websites) requires our prior written permission.
12.3 Any broader reuse (including embedding, systematic sharing, redistribution, or publishing substantial extracts) requires our prior written permission.
13) Third-party services and links
13.1 The Service may contain links to third-party websites or services. We do not control them and are not responsible for their content, policies, or practices.
13.2 Your use of third-party services is at your own risk.
14) Disclaimers
14.1 The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, availability, fitness for a particular purpose, and non-infringement.
14.2 We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
14.3 Nothing in these Terms limits mandatory rights you may have under applicable consumer law.
15) Limitation of liability
15.1 To the maximum extent permitted by law, ShortsInsights will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, trading/investment losses, or business interruption arising out of or related to your use of (or inability to use) the Service.
15.2 Where liability cannot be excluded under Dutch law, ShortsInsights' total liability for any claim will be limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim (or EUR 100 if you have not paid anything), except where mandatory law requires otherwise.
15.3 Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including liability for intent or gross negligence where such limitation is not permitted, or for death/personal injury caused by negligence).
16) Indemnity (Business Users)
If you use the Service as a Business User, you agree to indemnify and hold ShortsInsights harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Service.
17) Suspension, termination, and changes
17.1 We may suspend or terminate your access if we reasonably believe you violated these Terms, created risk, misused the Service, or if required by law or sanctions compliance.
17.2 We may modify, discontinue, or restrict any part of the Service at any time.
17.3 We may update these Terms from time to time. The "Last updated" date indicates the most recent version. Continued use after changes take effect means you accept the updated Terms.
18) Sanctions and restricted use
You represent that you are not subject to sanctions or located in a region where providing the Service would be prohibited. We may block access where necessary to comply with law or sanctions.
19) Privacy
We process personal data in accordance with our Privacy Policy.
20) Governing law and disputes
20.1 These Terms are governed by the laws of the Netherlands, excluding conflict of law rules.
20.2 Mediation first. If a dispute arises, you and we will first try in good faith to resolve it through informal discussions. If unresolved, we will attempt mediation in the Netherlands, unless mandatory law provides otherwise.
20.3 Court. If the dispute is not resolved, it will be submitted to the competent court in Amsterdam, unless mandatory law provides otherwise.
21) Miscellaneous
21.1 Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
21.2 No waiver. Failure to enforce any provision is not a waiver.
21.3 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, reorganisation, or sale of assets.
21.4 Entire agreement. These Terms and the Privacy Policy form the entire agreement between you and us regarding the Service.